Where can I pick up the groceries?
If you chose to pick your groceries up, go to Nettó Mjódd at Þönglabakki 1, 109 Reykjavik (see map below). Where the groceries have been collected to a bag, free of charge and are ready for pickup.
What are your delivery hours?
You can usually have your groceries delivered between 9:00am to 8:30pm Monday to Friday and between 9:00am to 8:30 Saturday to Sunday.
What do you charge for the service?
It costs 1.490 kr. to get your groceries delivered in 90 minutes. If you order in advance and for more than 15.000 kr. the home delivery is free. You can also pick your groceries up in your nearest Nettó store which is free of charge.
What is the minimum basket charge?
It's required to shop for at least 5.000 kr. to be able to get home delivery.
Can I change my delivery time after I placed my order?
Yes if you contact us at least 90 minutes before your order should be delivered. Have your order id ready and call us at +354 546 5000 or contact us on our chat
Is it necessary to register my phone number?
Yes so we can send you an SMS when the order is processed and when it will be ready. Also if there is a problem or we can’t locate your address we can call your phone to deliver the food to you.
Do I need to know the address I’m staying at?
Yes it’s very important for our drivers to be able to deliver your food to you.
Do you have home delivery outside of Reykjavik?
Currently we just deliver food and groceries to the capital region.